CANCELLATIONS / RESCHEDULES

Cancellation / Reschedule Policy:

72 Business Hours or Less Before Service Date

Customer is responsible for the full cost of the estimated service if appointment is cancelled/rescheduled 72 business hours or less before the service date.

One-Time, First Time, and Move-Out/Move-In Cleanings

14 Days Before Service Date:
Customer is responsible for the full cost of the estimated service if appointment is cancelled/rescheduled 14 days or less before the service date

Cancellation of Recurring Service

If you would like to cease receiving service temporarily, long-term, or permanently, or reduce the frequency of your cleaning cadence, we require 2 weeks’ notice. Less than this is considered a late cancellation and will be charged at the full fee.

Business Hours

Monday – Friday, 8AM – 4PM (excludes weekends and federal holidays)

Contact

(206) 348-1971
info@susansgreencleaning.com

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