Cancellations &
Rescheduling
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72 Hours or Less
Before Service Date
Customer is responsible for the full cost of the estimated service if appointment is cancelled/rescheduled 72 business hours or less before the service date.
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14 Days
Before Service Date
For One-Time, First Time, and Move-Out/Move-In Cleanings, customer is responsible for the full cost of the estimated service if appointment is cancelled/rescheduled 14 days or less before the service date.
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Deposit
Non-Refundable
There is a $250 non-refundable deposit to retain your booking for all One-Time, First Time, and Move-Out Cleanings, and this deposit will be credited toward the final cost of your cleaning. This deposit will not be refunded.
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Cancellation of
Recurring Service
If you would like to cease receiving service temporarily, long-term, or permanently, or reduce the frequency of your cleaning cadence, we require 2 weeks’ notice. Less than this is considered a late cancellation and will be charged at the full fee.