COVID 19 SAFETY PROCEDURES

SUSAN’S GREEN CLEANING WANTS TO KEEP EVERYONE SAFE! HERE ARE OUR COVID 19 SAFETY PROTOCOL & PROCEDURES!

PLEASE NOTE: Updated: July 29, 2021

TANCS® MACHINES

*Susan’s Green Cleaning made a substantial investment in TANCS® machines when we opened for business in 2014, and we purchased even more when the COVID-19 outbreak started. These incredible machines have been shown to kill 99.99% of the human coronavirus, norovirus, fungi, and other bacteria and germs and are 100% non-toxic! Please see below or see our TANCS page for more information.

At any time, and especially during the COVID-19 pandemic, we are proud to be Seattle’s most trusted house cleaning company. With an owner who’s certified in environmental disinfection and with employees who have undergone COVID-19 education and knowledge tests, we are fully prepared and ready to fight the spread of viruses using our expert cleaning and sanitizing procedures.

We wanted to share what steps we’ve taken to ensure your safety, the community’s safety, and the safety of our cleaning staff.

TANCS® MACHINES

OUR SAFETY PROCEDURES

  • 100% of our employees are vaccinated.
  • Our employees are screened each morning for any signs of illness including fever, cough, sneezing, runny nose, sudden lose of smell, aches, or any other signs of cold or flu before they are allowed to begin a job. Additionally, we confirm that our employees have not had any contact with a known or suspected case of COVID-19 each morning.
  • As of 07/29/21, we ask all customers, regardless of vaccination status, to remain masked at all times unless they are in a room with the door closed. Although customers who are fully vaccinated (with their vaccinations securely on file with SGC) have the option to forego mask wearing during the cleaning, our technicians will still continue to wear masks until we have further data on the COVID-19 variants. When our company feels it is safe for our fully vaccinated technicians to forego masks in customers’ homes who are similarly vaccinated, we will update our policy.
  • We screen all of our customers before their cleanings as well: asking if there are any signs of respiratory illness, fever, cough, runny nose, any sudden loss of smell, any contact with a confirmed or suspected case of COVID-19, or anyone who’s visited their home in the last 2 weeks with a known or suspected case of COVID-19, no vendor overlap, and that guests staying in their home have been there for more than 10 days and/or have had a negative COVID test.
  • We’re keeping people home if they’re sick, period. We have sick time and paid time off for our employees as well, so nobody has to worry about coming in because they can’t afford to work.
  • We’re all practicing social distancing: we paused all office meetings back in January, 2020; we only change equipment one technician at a time and stay 8′ away. We’re also following this practice in our lives outside of work.
  • We will stand at least at least 6′ away from you, and we ask you stand at least 6′ away from us as well. We will also be wearing buttons with the 6′ away request on our uniforms as a reminder 😊
  • We use Super HEPA in our Miele vacuums, which filter down to 0.1 microns (the coronavirus is 0.125)
  • Our cleaning technicians and office staff have taken safety training and passed the test relating to COVID-19 sanitization and disinfection procedures, as well as continued education in real-time regarding COVID-19 transmission.
  • We continue to thoroughly sanitize and disinfect equipment after each home.
    We use fresh body aprons for every home and disinfect our uniforms after each home.
  • We are a Category 1 Low Risk Profession. Our employees actually interact with very few people during the day (and each technician cleans an average of 1 – 2 houses a day) and we are not cleaning homes where anyone is showing flu-like symptoms and/or coronavirus symptoms.
  • EQUIPMENT EXCHANGE: All equipment is TANCS® vapor cleaned in our office when it is exchanged and then sanitized again at the technician’s car. TANCS® Vapor Cleaning kills all microorganisms and the human coronavirus after 3 seconds. No chemical can ever reach that level of sanitization (not even bleach). This is why officials use vapor sanitization on cruise ships to control norovirus (norovirus is harder to kill than human coronavirus) outbreaks. SEE OUR VIDEO
  • We use PerfectCLEAN® microfiber cleaning cloths, which remove 99.9% of bacteria and certain viruses.
  • We use fresh cleaning cloths and mop heads for every home.
  • Our cleaning technicians wear cotton masks (made locally), fresh gloves, and fresh aprons for each home.
  • We’re taking extra hygiene steps: we’re sanitizing our hands before we enter your home, we’re wearing gloves throughout the cleaning process, and taking additional disinfecting steps for critical entry and exit points for your home.

SAFETY PROCEDURES WE ASK FROM YOU

  • Complete the link in your cleaning confirmation email and let us know either way if you have a cough, fever or any recent symptoms of the cold, flu, or respiratory illness.
  • Complete the link in your cleaning confirmation email and let us know if you have had close contact with a lab confirmed Coronavirus patient within 14 days.
  • Complete the link in your cleaning confirmation email and let us know if anyone with a known or suspected case of COVID-19 been in your home in the last 2 weeks.
  • Complete the link in your cleaning confirmation email and confirm there will be no other service providers in the home while we will be cleaning.
  • Be masked at all times and stay 10 – 12′ away OR, if you prefer to be maskless, please make sure you in a room with the door securely shut.

WE ARE HERE TO HELP!

Let us know if you have any questions or concerns.  We are here to help!

If you would like to arrange for additional cleanings or to increase your frequency of cleanings, please call the office right away!

(206) 348-1971

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